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AusGarage https://dev.ausgarage.com.au Automotive Marketing Strategists Mon, 01 Jun 2020 06:08:06 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://dev.ausgarage.com.au/wp-content/uploads/2019/12/cropped-AG-Initials-32x32.png AusGarage https://dev.ausgarage.com.au 32 32 AusGarage Welcomes Monroe Shock Absorbers https://dev.ausgarage.com.au/monroe/ Mon, 11 Feb 2019 06:49:15 +0000 http://www.ausgarage.com.au/?p=12699

AusGarage is delighted to welcome another world renowned brand to its client list, Australia and Europe’s No. 1 in ride performance products – Monroe Shock Absorbers.

With over 100 years of experience in ride performance product design, engineering and manufacturing, Monroe is one of the world’s leading shock absorber brands, delivering premium quality and durability as well as superior ride and handling.

We are excited to be working alongside Monroe Marketing Manager Brydon Tweddell in determining the creative strategy, direction and implementation of a content piece that will educate their 26,000 strong Australian trade customers and distributors about their range of premier quality automotive aftermarket ride performance products.

The video will offer insight to the best practice for shock absorber inspections while also  touching on how important it is that consumers are educated on how critical shock absorbers are for enhanced safety on our roads. The video will also highlight the fact that Monroe

OESpectrum replacement shock absorbers are backed by Australia’s only five year warranty, offering total peace of mind.

Since 1919, Monroe has continued to lead the way in ride control component innovation and design, spearheading developments that have enhanced the road safety of millions of road users worldwide.

Monroe is part of the global Tenneco Group, one of the world’s largest designers, manufacturers and distributors of automotive ride performance products and emission control products.

AusGarage Director and Founder James Payne commented “Monroe’s commitment to its trade network and providing valuable education opportunities is something we at AusGarage can definitely get behind. Working with a household brand name on an exciting training initiative has been a great pleasure for our team”.

Monroe Marketing Manager Brydon Tweddell stated, “This is an important communications project to ensure that we are providing the maximum possible support to our valued and highly loyal trade customers across Australia and New Zealand. Our customers select Monroe for its quality, which is supported by the industry’s only five year warranty. We are pleased to have worked with AusGarage to deliver this detailed content piece.”

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Time to Get Tuff All Over Google! https://dev.ausgarage.com.au/time-to-get-tuff-all-over-google/ Thu, 22 Nov 2018 06:21:40 +0000 http://www.ausgarage.com.au/?p=12604

“At TUFF we want to make a positive difference for our clients, our employees and the community.”

I took that line directly from the TUFF Bullbars Australia website and chose to share it here because it 100% resonated with me.

I am a massive advocate for making a positive difference in people’s lives. Whether it be from a customer service, a team nurturing or a community support standpoint, I strongly feel that as individuals and in business it is important to leave people better than we found them.

I’ve always come from a place of “what can I do to help”, “what can I do to be of service”, “how can I add value?” It probably stems from my being a Campaigner Personality type; which clearly indicates that I have a conviction to serve a greater good and that I am motivated by intangible rewards felt in the heart and soul. Deep…I know. You should read what else it says about me.

It’s always refreshing to meet with a business that shares many of the same ideals of humanism rewarding: those of kindness, care, support, and altruism to name but a few.

TUFF strikes me as a company that not only cares about being market leaders in the manufacture and distribution of vehicle frontal protection systems in Australia; but also a company that recognises that where they are today would not be possible if not for the expertise and knowledge of their team, the support of their customers and their strong set of company values. 

It is for these reasons they are a nationally recognised and well-respected brand in the automotive aftermarket industry.

The team at AusGarage are excited to be involved in helping TUFF gain even greater brand awareness via robust, targeted ad campaigns on the Google AdWords Platform. Digital campaigns are our bread and butter. Creating strategy from brief stage through to execution is something we take great pride in. It doesn’t stop there however. Digital marketing relies on effective tracking, retargeting and learning from analytics data. This is where it really gets interesting, not to mention profitable for brands.

Through effective strategy and execution, our team aim to shine to spotlight not only on TUFF as a brand, but also on their range of bullbars, trays and accessories.

If you would like more information on how we can help take your brand to another level, feel free to reach out to me directly on bernard@ausgarage.com.au.

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‘Tis the Season to Go Digital https://dev.ausgarage.com.au/tis-the-season-to-go-digital/ Wed, 21 Nov 2018 04:33:17 +0000 http://www.ausgarage.com.au/?p=12600

The silly season is almost upon us and it’s important to make sure your brand, product or service is top of mind with consumers researching or buying online. The best way to do that is to PLAN your campaigns now.

According to Inside Australian Online Shopping: a 2018 eCommerce Industry Paper by Australia Post, “Australian retail is noisy, complex and fast-paced. Shoppers’ expectations around convenience, value and choice have driven a higher proportion to shop online, where they have access to a world of information, products and services at their fingertips.”

The age of digital isn’t coming, it’s here “right now” and if you’re not there, there’s a good chance no one knows you even exist. Harsh words I know, but, Australian businesses need to take the state of the digital world seriously and rather than ask themselves the question of “should they invest online”; ask themselves “what am I missing out on by not being online?”

An effectively planned and implemented digital campaign will render significant positive results; driving brand awareness and sales. Done correctly, it’s a great opportunity for you to really stand out from the crowd and display powerful and relevant messaging on a medium and at a time that is well-suited to your target audience.

Market research, data analysis and strategy all lie at the very heart of effective ad campaign creation. Digital marketing, or any type of marketing for that matter, can no longer be about the “louder you shout the more attention you will attract.” It is, and has been for some time, about “reaching” people rather than preaching to them about your product, brand or service.

With digital advertising, you can reach a significantly higher number of audience than most traditional marketing mediums. Furthermore, you can:

  • Target your key audience
  • Retarget them with ads following the lead campaign
  • Split test ad variations
  • Switch campaigns on and off as required
  • Change creative when required
  • Gain insights via analytics
  • Build audiences based on engagement

I’m not going to spend time on traditional vs. digital, except to say that:

Traditional Advertising is essentially where you can convey your brand message clearly and concisely.

Digital Advertising on the other hand is where you can do the same, with the added advantage of having your audience “interact” with your ads in the digital universe.

The key word (no pun intended) here is “interaction”, a word that renders so much more information than a traditional ad campaign. Gain insights into who is clicking on your ads, how long they are spending on landing pages for your ads, where they are clicking from to reach your ad (attribution), audience demographic engaging with your ads and much more.

Data gained from digital campaigns offer valuable insights into your target market and audience, allowing you to further refine your campaigns in the future and show them to prospective customers who are more likely to purchase or enquire.

Being in business is no longer just about finding a market and delivering a quality product or service. It’s also about leveraging effective marketing techniques to successfully reach your target audience and turning them into customers.

So, why is this the season to go digital?

Seasonal marketing is not a new thing. In fact, it’s a type of marketing that is executed by a lot of businesses. While these campaigns are commonplace, the way they are executed differs from business to business, especially where strategy and creative is concerned.

More and more businesses are seeing a need to be innovative with their strategy, ideas and creative in order to cut-through the ad clutter. Many engage third-party agencies to assist as a set of fresh eyes and offer alternate perspective.

One important thing to note here is that seasonal marketing should ideally be part of an overarching marketing strategy; one that fills in marketing gaps during other periods of the year.

There are a number of benefits when it comes to seasonal marketing. One major one is that such campaigns foster FOMO – Fear of Missing Out – promoting limited-time offers that engage your audience and render a sense of fear of missing out on an exclusive special. Executed well, this type of ad campaign should encourage your audience to make a purchase.

Another benefit is that your business is seen as being in touch with consumer needs and wants. Changing campaigns seasonally shows you’re a business that keeps up with the times and maintains relevancy in the marketplace.

As the years go on, more and more businesses are opting to use digital marketing as their primary advertising medium, which makes total sense, as in 2017, one in five online purchases were made from a mobile device, furthermore, payment services such as Afterpay attracted over 1.5 million customers, and online spending grew by 18.7%. By the year 2020, it’s expected that 1 in 10 items purchased will be online.^

So, where should you start?

Decide what you want to promote – is there a particular product or service that would be relevant for promotion at this time of year? Remember, relevance is key. It’s how you connect. If consumers feel you are in tune with them and their needs, they’ll more likely gravitate towards your brand.

Decide on budget – There are businesses out there who often see marketing as the final piece to the puzzle when growing a business, when in fact it should be towards the very front. If you want to increase profits, you need set aside a proper budget for marketing.

Research your audience – make sure you maximise every ad dollar by talking to the right people. Ways to research include:
– Google Analytics – Where the traffic is coming from, how long they spend and how they interact with your website.
– Facebook Insights – The best way to get quick feedback from your audience on products, price points and your brand creative
– Competitor analysis – Look for market trends, brand creative and key objectives of similar businesses or competitors.
– Analyse your current customer database. Where are they from , what did they buy, how old are they, what gender, when did they buy, did they buy again etc

Decide what ad platform to promote on – where do you prospective customers hang out? Are they on Facebook, Instagram, LinkedIn etc. Are they active online in terms of researching Google? What websites do they visit. What Facebook Pages do they like. Do they watch videos on YouTube. Where they hang out will help you uncover the best platform to reach them on.

How are you going to connect with your audience? Do you need to produce video, have photos taken, have copy written? Do you need graphic design? Creative and strategy are the two pillars that help create the assets you will need for the campaign. This is where you can decide how you can depart from the norm and truly engage with your ideal customer.

Execute – get the campaign rolling based on the campaign strategy.

Measure – monitor and analyse the data being rendered as a result of the campaign. Refine accordingly or allow to run it’s course.

With unprecedented access to social media, forums, deal sites, comparison sites and the like, consumers are becoming a great deal more aware of their options and in some cases, product and service prices, well before they buy.

They have become the more educated and discerning consumer, charged with enough information to know exactly what they want and how much they want to pay.

The more value you can provide as a brand, the better the chance of truly engaging with your potential customers.

Good luck on your journey through the digital universe.

^ Australia Post modelled statistics from parcel deliveries, consumer Overview surveys, online physical goods index (a sub-set of NORSI, from NAB and Quantium) and publicly available data.

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Digital Tuning For Ultimate Diesel Tuning https://dev.ausgarage.com.au/digital-tuning-for-ultimate-diesel-tuning/ Mon, 03 Sep 2018 07:31:24 +0000 http://www.ausgarage.com.au/?p=12536

Ultimate Diesel Tuning is no stranger to AusGarage, having known our Director James Payne for some years.

When they called to tee up a meeting and discuss the opportunity to work with them, we, of course, jumped at the chance.

The initial meeting would be the first time I met with the UDT team and, on reflection, all I can say is that this team is certainly a cut above the rest when it comes to customer service, digital marketing and lead nurturing.

I think it’s important to note that UDT represent a small percentage of automotive workshops that are investing heavily in digital marketing and software technology to more efficiently and effectively manage customers coming through the pipeline.

According to recent research conducted by AAAA, while many workshops have seen growth in the last year (and expect demand to grow further over the next year), there are a significant proportion who are either standing still or even declining. Those workshops which are most optimistic about the future are more likely to be investing in technology and marketing, as well as using business performance metrics.

Based on this research, UDT would be considered a Leader; having taken significant steps to not only secure more leads, but effectively nurture those leads ongoing.

They have implemented an internal system that will assist in building stronger customer relationships and exceeding expectations at every step of the buying process. From site visit to enquiry through to initial contact, needs discovery and sale.

While witnessing this system in action was awe-inspiring in itself, what I was more impressed by was how excited the team was to have implemented this system. It was like they had had an epiphany and I think they were probably singing to themselves “I Can See Clearly Now…” It was as if for the first time, they were seeing the wood through the trees and could now better service their customers and better manage their team.

I found each and every one of the team passionate about what they do and the industry they serve. Customer service wise, I found no fault to be found. Every time I called to speak with one of the management team, the person answering the phone was always friendly and genuinely happy to speak with me. I can only imagine how valued their customers must feel.

I could go on and on about how great Ultimate Diesel Tuning is, but I’d be here for a very long time.

Given that they knew James before me, I asked James what he thought of the new working relationship forged with UDT. He said:

“UDT is one of those exciting examples of a business that has created a great model and the internal structures to match. Their team have been doing an amazing job to drive growth to this point and this allows us to work together and really take their inbound marketing initiatives to the next level. Our key focus will be on driving efficiency both in ad spend and better qualified leads for their sales team through conversion rate optimisation.”

So why did UDT come to AusGarage? Based on their strategy to roll-out a franchise model of the business in 2018/2019 and as part of their commitment to improving, enhancing and implementing robust systems and processes, UDT was after a partnership with an automotive-based marketing agency. Knowing that AusGarage has extensive experience in content creation and digital marketing for the automotive industry, Rob Gooley (one of the owners of UDT) engaged AusGarage to enhance online presence and integrate with pre-existing internal systems, including the newly implemented CRM.

Via a process of audit, analysis, experimentation (A/B testing) and implementation, AusGarage will seek to improve the performance of the Ultimate Diesel Tuning website with the goal of improving user experience, user flow, decreasing bounce rate, increasing web enquiries and more. Furthermore, we will be assisting in an educational capacity on best practice for Facebook ad campaign management.

With the team at AusGarage, I look forward to working alongside Ultimate Diesel Tuning; helping them enhance and implement systems and processes that will carry them on to the next phase of their growth.

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Dobinsons Spring Into Action With AusGarage https://dev.ausgarage.com.au/spring-is-in-the-air-we-start-work-with-dobinsons-spring-and-suspension/ Wed, 29 Aug 2018 01:47:50 +0000 http://www.ausgarage.com.au/?p=12520

I met Matthew Colley from Dobinsons Spring and Suspension during an on location film shoot with Wild Boar Campers in May this year. The entire AusGarage team were onsite for two nights to capture Wild Boars Owners Trip.

The weekend was quite a spectacle, with over 70 camper trailers, a 70’s live band, a feast fit for any king and a community of camping enthusiasts super passionate about their Wild Boar Camper.

I’ve known the crew from Wild Boar for a number of years and I have grown quite close to them and consider them more friends than clients…in fact, I’d probably go as far to say family. They are an exceptional group of people who care so much for their customers and for the industry they serve.

First impressions of Matt was that he was a bit of a larrikin. Loves a laugh, enjoys a drink and is a family man through and through. On top of that, he is also a smart operator when it comes to managing Dobinsons at Brendale.

Wasn’t too long after we met at Wild Boar’s Bush Bash, that I was visiting Dobinsons Brendale and being given the grand tour. I was blown away to say the least. Inventory storage, workshop facilities, retail store and more.

Matt and I talked about content, digital marketing, car wraps and customer promo gear. Matt really displayed his expertise in branding, marketing and customer relationship management. It was this expertise that lead me to meet him in the first place, as he agreed to sponsor Wild Boars’ Bush Bash with a number of prize giveaways for campers coming to the event.

As part of this sponsorship, AusGarage were asked to produce a video for Dobinsons.

Dobinsons, a leader in the Spring Industry established in 1953, have engaged us to produce a number of content deliverables featuring their brand story and capabilities.

The first series of videos will follow the custom build of a Nissan Navara. The motivation behind this is to display the practical application of Dobinsons products.

The next lot of content will be filmed in the Moreton Bay Region on Bribie Island. It will feature a number of customer-owned vehicles that have had Dobinsons products fitted. The aim of this content piece is to not only display once again the practical application of Dobinsons products and what vehicles are capable of as a result of Dobinsons products, but to also showcase the camaraderie of those participating in the film shoot and highlight the strength of the Dobinsons community.

As a team, we are incredibly excited to be working with the Dobinsons brand. It truly speaks to our core of working with automotive brands. We are passionate story tellers who love all aspects of the automotive industry so, when we are given the opportunity to work with another auto brand, our creative juices start flowing in anticipation.

We are quite unique when it comes to digital agencies. Not only are we automotive specific, we also have our own team of in-house content creators. This means the same people who are working on a clients strategy are there with clients on production days. We make it our mission to know client brands inside out which means we are better equipped to deliver content or digital ad campaigns that attract, engage and convert!

Stay tuned for our next series of video content.

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AusGarage Retains PWR As Preferred Content Agency https://dev.ausgarage.com.au/ausgarage-retains-pwr-as-preferred-content-agency/ Fri, 17 Aug 2018 01:06:30 +0000 http://www.ausgarage.com.au/?p=12504

SUMNER, Queensland. – August 17, 2018 –

AusGarage, an Australian leader in automotive content and digital marketing, announced today that PWR has confirmed engagement of AusGarage once again for a further 12-months of bespoke content production.

PWR (ASX: PWH), a leading provider of cooling solutions for race categories around the world; including Formula 1®, NASCAR™ and World Rally Championship as well as the automotive aftermarket in Australia and the USA, expressed their satisfaction with content created by AusGarage in financial year 2017/2018; saying it was only natural they continue the relationship.

PWR engaged AusGarage in 2017 to create a series of video deliverables to further engage and educate their customers and prospective consumers.

It was noted at the time that while they have a well-recognised brand and people know they are the best at what they do, it was one of the best kept secrets.

PWR have a great story and product, however as a brand, it was identified they needed to better engage with their potential consumer-base; communicating their message, product range and expertise in performance cooling.

So far, AusGarage have created several high-end and high performing content deliverables, facilitating and coordinating cooperative content production opportunities with Bitten Motorsport, Rides by Kam and Power Torque Engines.

To date, videos have been viewed more than 250,000 times collectively.

This year AusGarage and PWR, collaboratively, intend to create several more content pieces that display not only PWR’s product range and expertise, but also the practical application of their range of cooling products, both on and off the track.

AusGarage Director James Payne says “We love working with the team at PWR. They are world leaders in their industry with a culture of innovation and a true desire to achieve perfection. These are values that align well with our team at AusGarage”

AusGarage look forward to assisting PWR in engaging with their existing and prospective clientele while raising awareness of their advanced cooling technologies and capability to deliver bespoke cooling solutions into conventional markets, and markets of emerging technologies such as electric vehicle (EV) and battery cooling.

As PWR’s technology sets them apart from their competition, AusGarage’s automotive marketing expertise sets them apart from theirs. Together, they will be a force to be reckoned with in the ever-changing and ever-competitive automotive industry.

About the Company: AusGarage are an automotive-focused digital campaign management agency committed to creating powerful stories, stunning imagery and curated written content to fuel robust marketing campaigns that convert. AusGarage work campaign management in two separate categories; in-house content production and digital distribution. They consist of a team passionate about cars, camping, boating and the outdoors. They know the automotive industry as they deal with it every day!

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The Desert Is A Lonely Place, Even For A Website https://dev.ausgarage.com.au/the-desert-is-a-lonely-place-even-for-a-website/ https://dev.ausgarage.com.au/the-desert-is-a-lonely-place-even-for-a-website/#respond Fri, 10 Aug 2018 03:08:43 +0000 http://www.ausgarage.com.au/?p=12493 I thought this was a relevant article as we often find ourselves educating new clients on this exact point. Your website is your most important digital asset. For any business it really should be the heart of your digital activities. In 2018 it is no longer a best practice thing, your digital presence (including your website) needs to be a key pillar of your business.

So why am I talking about the desert in the title of this article? Good question. I was talking to our Art Director Tyler earlier this week about a new client coming on board. During the discovery process we realised that the blame for a lack of leads had been placed on the website that was admittedly due for a bit of a refresh. From our analytics audit however we realised the bigger problem, their current site was averaging 200 visitors per month. Now it would be easy to place the blame on the website and dive into creating a new one for the client.

The problem however is the internet is the desert. Despite the fact that 3.7 billion people use the internet every day it can be an isolated place for a brand new website. You are competing against every other brand, news source and cat video.  Building a new website without the supporting distribution channels is like having a beautiful office building in the middle of the desert without any roads. It doesn’t matter what facilities you have, or how great it looks, if no one can get there it isn’t going to be a successful venture.

It would be really easy to say to this client, yes you need a website. We get paid, they get a shiny new website to show their family, friends, CEO or board. The problem is, after the the launch and the excitement, nothing much is going to change. We can’t urge strongly enough that before you jump into a website build, learn from your current situation. We recommend to every client to perform a digital audit before approving any new project. Look at your current site, what traffic do you have? How do they engage with your content? Where are you losing them in the sales funnel?  By learning from your existing data you can truly know the scope of what is needed to achieve your goals. Quite often the effective use of Social Media, PPC and branded content can drive the traffic you require.

We use this chart which we call the Digital Marketing Universe (DMU). This isn’t everything you can do in the digital space but as far as we are concerned this is what you should be looking at first. We are happy to share it, there are no secrets. It is something we go through with every client in the early stages to work out where their business currently sits in the DMU. Have a look at it, use it as a checklist to see what you are currently doing and what areas hold new opportunities. I can guarantee if your business isn’t looking and assessing digital marketing, your opposition is.

If you need a hand going through your audit or simply want to chat about an upcoming project we would love to hear from you.

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The Game Has Changed – Facebook Now Showing Your Competitors’ Ads https://dev.ausgarage.com.au/the-game-has-changed-facebook-now-showing-your-competitors-ads/ https://dev.ausgarage.com.au/the-game-has-changed-facebook-now-showing-your-competitors-ads/#respond Fri, 29 Jun 2018 03:20:43 +0000 http://www.ausgarage.com.au/?p=12426 This change has been flagged for a while but may have caught quite a few by surprise with the quick announcement and rollout. Effectively Facebook have made sweeping changes that allow you to see any ads that a business page is currently running. The true intention is to increase transparency and avoid major issues such as what happened with the 2016 US Election. If you are keen to find out more, check out the Facebook official release .

We believe that when you visit a Page or see an ad on Facebook it should be clear who it’s coming from. We also think it’s important for people to be able to see the other ads a Page is running, even if they’re not directed at you. That’s why today we’re announcing important changes to the way we manage ads and Pages on Facebook as well as Instagram. These are designed to increase transparency and accountability, as well as prevent election interference. – Facebook

This however has much bigger implications. For any savvy digital marketer this now means you can view, analyse and compare ads from any of your competitors, industry leaders or just a quicker way to review your own ads across pages. We at AusGarage knew this was coming but had picked that like a lot of functionality it may have only been rolled out in the US initially.

What does this mean for your business?

  • These changes give you one of the best opportunities you have had to do effective market research. Being able to see current ads will show you market trends, current sales priorities etc
  • All of your ads will be completely visible. This shouldn’t worry you though, if you are attacking social ads correctly they should be changing constantly and be personalised to your brand tone.
  • Consumers will have greater control on what they see in their news feed. This isn’t TV or Print. You can’t pay just to hammer your message at consumers. Now, more than ever there is a pressure on nailing engaging content and genuinely interacting with your audience.
  • Retargeting with follow up discounts will be more obvious to the more tech savvy consumers.

What you can’t do

  • You cannot currently see engagement on the ads
  • You also cannot access budgets or precise targeting of these ads.

How do I see this?

Simply go to any Facebook Business Page. Hit the new menu item which is called “Info and Ads” and start scrolling.

This page will also show you extra details such as page creation date, whether it has changed names etc.

 

Struggling with how to make sense of these updates?

Get in touch and we can walk you through it and how it may affect your business.

 

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Bremtec Showed Us Brakes. We Showed Them the Accelerator to Success https://dev.ausgarage.com.au/bremtec-showed-us-brakes-we-showed-them-the-accelerator-to-success/ https://dev.ausgarage.com.au/bremtec-showed-us-brakes-we-showed-them-the-accelerator-to-success/#respond Wed, 09 May 2018 03:36:59 +0000 http://www.ausgarage.com.au/?p=12265 I get to work with some pretty special businesses in this role. From car dealerships to caravans, trailers to tyres and so much more.

Bringing on a new client is always an exciting time for me; especially when it offers the opportunity to work with incredibly innovative product lines; and LeMyth by Bremtec, is one such product line.

After several discussions over the phone with Sales Director Victor Makrievski, I finally jumped on a plane to Melbourne to meet the amazing team taking the brakes world by storm!

Meeting Victor Makrievski and Steve Kreti was an experience within itself. Two unbelievably passionate guys who want to offer their customers the highest quality aftermarket brake friction products in Australia.

Bremtec is a brand well-known and trusted by the industry, boasting an annual manufacturing turnover exceeding 23 million brake pads and 4 million brake discs. Bremtec brakes are manufactured using the latest technologies and the highest grade raw materials; important elements required to attain an optimum balance of performance and safety.

Bremtec provide brakes for literally every car you can think of; and now, with the introduction of their new Australian exclusive brand LeMyth, they are poised to take on the performance car scene to an even greater extent.

 

 

With LeMyth, a global innovator in brake technology, Bremtec are aiming to redefine braking performance. The carbon ceramic brakes offer an impressive array of benefits, including:

 Highest Coefficient Brake Bite
 Zero brake fade
 Longer Durability
 60% Lighter than Steel
 Progressive Torque Curve
 Class Leading Fade Resistance
In short, replacing an original braking system with LeMyth products will significantly improve a car’s
braking performance.

So, question is, why have Bremtec enlisted the expertise of AusGarage?

In Victor’s very own words “the Australian marketplace is changing and we need to change with it. We have first-hand seen the benefits of reaching our key customers via digital media; enough to convince us that it truly is the better way for us to engage with our prospective customers. It’s the future.”

Vic goes on to say “we chose AusGarage because they understand us. When I say us, I mean, our industry, our customers. We have great quality products. We just need to communicate that effectively to our target market. We trust AusGarage will be able to help us with that.”

AusGarage will provide Bremtec Social Media Ad Management services to help the brand deliver a consistent message about their offering on Facebook and Instagram. We will create ads that engage and educate; showcasing the portfolio of brands on offer from the Bremtec stable; including Stolz and LeMyth.

 

 

In addition, we will be creating bespoke content featuring the products, to further drive the Bremtec message to prospective customers.

I am looking forward to working closely with the Bremtec team to bring about even more awareness and to raise the profile of Stolz and LeMyth’s availability in Australia.

At AusGarage, we’re definitely not putting the brakes on. The foot is flat to the floor as we aim to drive results for our client Bremtec!

Welcome aboard!

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15 Ways to Get the Best Out of your Agency. (Pts 6-10) https://dev.ausgarage.com.au/15-ways-to-get-the-best-out-of-your-agency-pts-6-10/ https://dev.ausgarage.com.au/15-ways-to-get-the-best-out-of-your-agency-pts-6-10/#respond Tue, 14 Nov 2017 07:28:39 +0000 http://www.ausgarage.com.au/?p=12166 James Payne – Creative Director  

Missed the first five points? Check it out: http://www.ausgarage.com.au/15-ways-to-get-the-best-out-of-your-agency/

6) Don’t strain your advertising through too many levels.

Sometimes the greatest ideas are elegantly simple. It is much like the movie “Inception”, great campaigns focus around planting a simple yet effective idea and letting that grow with your target audience. Allow your audience to make that message their own, relate it to their experiences and thus respond to your key message.

Do you know the best way to ruin a simple strong campaign idea? 9 times out of 10 running it through multiple levels of staff and committees will do the trick. You want opinions, you want to value your staff/board but ultimately you want feedback that will help make your advertising more effective. Consult with your departments, see what issues they face in the market place and compile them prior to commencing the campaign. Ultimately, when it comes to final review. Let the decision be made by yourself or your marketing manager. Make your feedback prompt and concise then let your agency do the hard work and stand behind their product.

7) Make sure that your agency makes a profit

This is a simple one. Whilst agencies will fight for your business during an initial pitch, if they are running at a loss on your account the shine quickly wears off. Whether your account has high billables or not you want your agency on whole (as well as the individuals in it) to enjoy working on your account. The difference between truly effective advertising and not is very rarely down to working “harder” or “longer”. It comes down to passionate creatives investing the emotional and creative energy into great work. If your agency is doing their job they are making you money, it is in everyone’s best interest for both parties to prosper.

On a side note: From experience, if your agency runs on any model that pays a percentage of your ad spend to cover their creative services, it is time to question that. (ie % kickback from media organisation to place an ad) You don’t want there to be any incentive for your agency to promote you raising ad spend unnecessarily. Pay them correctly for their work and get honest, unbiased advice when it comes to ad spend on any campaign. (This does change when it comes to management of PPC campaigns)

8) Don’t haggle with your agency

This is a great time to look internally. Your products and services took years to develop and master. Your team learn and improve daily. Advertising is no different. Each medium changes rapidly, audiences react differently, and production methods change as quick as the technology they rely on.

Whether you like it or not, a successful agency/client relationship requires both organisations to work as a team. You both have the exact same goal, for your business to succeed! During the pitch process you negotiate on dollar figures. It is good practice to have set review periods for pricing, services etc. In between, don’t haggle with your agency. It is a waste of both parties’ time, resources and is a great way to kill morale of what could be your businesses most crucial relationship.

9) Be candid, and encourage candour

Your relationship with your agency can be the difference between success and failure. That doesn’t mean everything has to be rainbows and unicorns though. Mistakes are made, briefs are missed and sometimes you are just on a different page. It is critically important that you speak to your agency with complete honesty. If you receive draft work and note something wrong, let them know quickly and concisely the problem and importantly, why it is a problem. Don’t let them waste time and money guessing what you want and don’t let fear of upsetting the agency hold you back from getting exactly what you need out of your campaigns. This candour will encourage your agency to reciprocate meaning more effective campaigns, better value and better relationships during the good and bad times. Provide accurate feedback based on tangible effects that can be seen in your business not based on your personal emotion or what your friend thought of the campaign.

Side note: This is not an opportunity to play mind games with your agency. No one wins out of this situation. You have hired the agency to help your business, they need positive results for your business to thrive themselves. Speak with absolute honesty, remove the emotion and work together to constantly find solutions to your business problems.

10) Set high standards

No one is more passionate about your business then you. Let your agency know your goals and stay committed to achieving them. If your campaigns are set around small tasks that give you the satisfaction of “value” at the expense of big result campaigns, then it is time to revaluate your approach. It is cheaper and easier in the age of digital marketing to have your daily jobs done in house. Work on the “big stuff” with your agency. Hold them to it and settle for nothing less than the best you can both achieve at the time. (within time/budget constraints) Sell your passion and motivation to your agency, at the end of the day they must sell that very same thing to your entire audience. There is an art to this however, a balance that needs to be maintained for everyone’s sake. You need to be very critical of all work to ensure only the best is produced, that means you need to be just as generous with your accolades.

To create truly amazing campaigns you can never settle, you can also never forget to celebrate the wins!

Points 11-15 coming soon.

Agree, Disagree or want to elaborate further? Comment below

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