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automotive – AusGarage http://dev.ausgarage.com.au Automotive Marketing Strategists Mon, 01 Jun 2020 06:08:50 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 http://dev.ausgarage.com.au/wp-content/uploads/2019/12/cropped-AG-Initials-32x32.png automotive – AusGarage http://dev.ausgarage.com.au 32 32 Time to Get Tuff All Over Google! http://dev.ausgarage.com.au/time-to-get-tuff-all-over-google/ Thu, 22 Nov 2018 06:21:40 +0000 http://www.ausgarage.com.au/?p=12604

“At TUFF we want to make a positive difference for our clients, our employees and the community.”

I took that line directly from the TUFF Bullbars Australia website and chose to share it here because it 100% resonated with me.

I am a massive advocate for making a positive difference in people’s lives. Whether it be from a customer service, a team nurturing or a community support standpoint, I strongly feel that as individuals and in business it is important to leave people better than we found them.

I’ve always come from a place of “what can I do to help”, “what can I do to be of service”, “how can I add value?” It probably stems from my being a Campaigner Personality type; which clearly indicates that I have a conviction to serve a greater good and that I am motivated by intangible rewards felt in the heart and soul. Deep…I know. You should read what else it says about me.

It’s always refreshing to meet with a business that shares many of the same ideals of humanism rewarding: those of kindness, care, support, and altruism to name but a few.

TUFF strikes me as a company that not only cares about being market leaders in the manufacture and distribution of vehicle frontal protection systems in Australia; but also a company that recognises that where they are today would not be possible if not for the expertise and knowledge of their team, the support of their customers and their strong set of company values. 

It is for these reasons they are a nationally recognised and well-respected brand in the automotive aftermarket industry.

The team at AusGarage are excited to be involved in helping TUFF gain even greater brand awareness via robust, targeted ad campaigns on the Google AdWords Platform. Digital campaigns are our bread and butter. Creating strategy from brief stage through to execution is something we take great pride in. It doesn’t stop there however. Digital marketing relies on effective tracking, retargeting and learning from analytics data. This is where it really gets interesting, not to mention profitable for brands.

Through effective strategy and execution, our team aim to shine to spotlight not only on TUFF as a brand, but also on their range of bullbars, trays and accessories.

If you would like more information on how we can help take your brand to another level, feel free to reach out to me directly on bernard@ausgarage.com.au.

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Dobinsons Spring Into Action With AusGarage http://dev.ausgarage.com.au/spring-is-in-the-air-we-start-work-with-dobinsons-spring-and-suspension/ Wed, 29 Aug 2018 01:47:50 +0000 http://www.ausgarage.com.au/?p=12520

I met Matthew Colley from Dobinsons Spring and Suspension during an on location film shoot with Wild Boar Campers in May this year. The entire AusGarage team were onsite for two nights to capture Wild Boars Owners Trip.

The weekend was quite a spectacle, with over 70 camper trailers, a 70’s live band, a feast fit for any king and a community of camping enthusiasts super passionate about their Wild Boar Camper.

I’ve known the crew from Wild Boar for a number of years and I have grown quite close to them and consider them more friends than clients…in fact, I’d probably go as far to say family. They are an exceptional group of people who care so much for their customers and for the industry they serve.

First impressions of Matt was that he was a bit of a larrikin. Loves a laugh, enjoys a drink and is a family man through and through. On top of that, he is also a smart operator when it comes to managing Dobinsons at Brendale.

Wasn’t too long after we met at Wild Boar’s Bush Bash, that I was visiting Dobinsons Brendale and being given the grand tour. I was blown away to say the least. Inventory storage, workshop facilities, retail store and more.

Matt and I talked about content, digital marketing, car wraps and customer promo gear. Matt really displayed his expertise in branding, marketing and customer relationship management. It was this expertise that lead me to meet him in the first place, as he agreed to sponsor Wild Boars’ Bush Bash with a number of prize giveaways for campers coming to the event.

As part of this sponsorship, AusGarage were asked to produce a video for Dobinsons.

Dobinsons, a leader in the Spring Industry established in 1953, have engaged us to produce a number of content deliverables featuring their brand story and capabilities.

The first series of videos will follow the custom build of a Nissan Navara. The motivation behind this is to display the practical application of Dobinsons products.

The next lot of content will be filmed in the Moreton Bay Region on Bribie Island. It will feature a number of customer-owned vehicles that have had Dobinsons products fitted. The aim of this content piece is to not only display once again the practical application of Dobinsons products and what vehicles are capable of as a result of Dobinsons products, but to also showcase the camaraderie of those participating in the film shoot and highlight the strength of the Dobinsons community.

As a team, we are incredibly excited to be working with the Dobinsons brand. It truly speaks to our core of working with automotive brands. We are passionate story tellers who love all aspects of the automotive industry so, when we are given the opportunity to work with another auto brand, our creative juices start flowing in anticipation.

We are quite unique when it comes to digital agencies. Not only are we automotive specific, we also have our own team of in-house content creators. This means the same people who are working on a clients strategy are there with clients on production days. We make it our mission to know client brands inside out which means we are better equipped to deliver content or digital ad campaigns that attract, engage and convert!

Stay tuned for our next series of video content.

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15 Ways to Get the Best Out of Your Agency. http://dev.ausgarage.com.au/15-ways-to-get-the-best-out-of-your-agency/ Fri, 29 Sep 2017 05:49:38 +0000 http://www.ausgarage.com.au/?p=12128

15 Ways to Get the Best Out of Your Agency.

I have recently been re-reading one of the most influential books in the industry “Confessions of an Advertising Man” by David Ogilvy. While the book speaks of an era of advertising that has some profound differences to the current methodology of content marketing, its core lessons are still very much relevant. One chapter that resonates with me in particular is the 15 Ways to Get the Best Out of your Agency. Utilising Ogilvy’s key points I have elaborated based on our experience. I have been lucky enough to have spent years finding what inspires creatives, how to cultivate healthy client/agency relationships and importantly, what gets results. It doesn’t matter whether you are looking for a new agency, have one currently or are new to the game. Have a read, ask these questions for your own situation and make sure you get the most out of your agency.

1. Emancipate your agency from fear:

The analogy over simplifies the situation but the quickest way to explain this is, “the carrot over the stick”. There are plenty of leadership styles in other industries that work effectively. For example, every leader of a sales team I have ever met fits a certain personality type. They are charismatic, passionate and have a tendency to motivate their team by lighting a fire under them and ensuring they are reminded daily what happens if they don’t reach KPI’s. This attitude however, doesn’t work in the advertising industry. In fact, it costs clients & agencies money, time and creates terrible advertising. $10,000 of effective advertising can out perform $100,000 of uninspiring ad placement any day of the week. The best ideas (read: the ones that actually achieve an ROI) don’t come off a conveyor belt, it takes a creative team with the balls to go for it and the relationship with the client to ensure it can be executed correctly.

You have gone through the grueling process of selecting an agency. You have sat through the meetings, the pitch and gone through the process of learning each other’s business. Now is the time to trust each other. Set review periods, whether they be quarterly, bi-annual, it doesn’t really matter. In between those periods however, ditch the fear tactics, be honest and work with your agency to get the best results for your business.

Ogilvy offers these key points:

a) Will the appointment of a new agency solve your problem, or merely sweep it under the rug? What are the real roots of your problem?

b) Has your product been made obsolete by your competitors?

c) Did you dictate the advertising for which you now blame your agency?

d) Is your advertising manager such a jackass that he/she would negate the best brains in any agency?

e) How do you feel about one of your competitors inheriting the secrets which your agency has acquired in your service?

f) Do you realise that a change in agency may interrupt your marketing for 12 months or more?

2. Select the right agency in the first place

You have a problem. Whether it be driving sales, brand recognition, expansion, product research or all of the above. Your agency is there to work with you to solve that problem. You are going to have to deal with these people daily. They are the first people you turn to during the tough times and they should be the first call in the good times as well.

If you are going to have to spend this much time with a team, trust them with your business and put in the hard yards together…. pick the right bloody people. One of the best lessons I have learnt during my time in the industry is work with the right people.

Learn how each other works and how to push each other in a healthy way. The client/agency relationship is always a fine line of pushing each other to achieve things that you couldn’t without each other. Embrace this process, celebrate the wins and inspire each other during the lean times. Find people who are just as passionate as you are, ones who care about your industry. If you wouldn’t invite your agency to your Christmas party then find the one you would.

3. Brief your agency very thoroughly indeed.

You want your agency to be just as passionate about your business as you are. Providing your sales targets and KPI’s isn’t going to cut it. Show them your business, let them learn your product. Grab your best salesman and marketing manager and get them to take your agency on tour. You are going to invest 10’s of thousands with your agency. Make sure they know your product and they know your people. If your agency doesn’t want to buy your products then you haven’t done your job.

4. Do not compete with your agency in the creative department.

Ogilvy: Why keep a dog and bark yourself.

If you picked the right agency, why the hell would you want to try an advertise yourself. You put the agency through the trenches to select them. Now is time to let them earn their money. Client feedback is critical. Talk about what you know. When providing feedback to your agency, comment on your product, your client base and the elements you know better than most. Don’t waste your time commenting on strategy, design or execution. You are paying for a team of people who devote their life to their craft, if you don’t believe they can do a better job than you, find someone else.

5. Coddle the Goose who lays the Golden Eggs

In any business, your product or service is incredibly important. Quality, innovation and value are all big contributors to your businesses success. This is completely in your control. Your agency can’t control these factors. They do affect who sees your product, how your product is seen and ultimately how successful it is. Look at where your company spends. Not just money, but time. If it takes you 12 months to develop a new product with industry professionals, why would you only allow 3-4 weeks for the entire launch campaign. Work with your agency during the R&D process. Let them be just as involved and passionate about your new product/service as you are. This also means that they have time to prepare your audience, to research and to create amazing insights and campaigns that will end up being the difference between success and failure.

Points 5-10 Click Here

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PWR Turns Up the Heat with AusGarage http://dev.ausgarage.com.au/pwr-turns-up-the-heat-with-ausgarage/ http://dev.ausgarage.com.au/pwr-turns-up-the-heat-with-ausgarage/#respond Thu, 28 Sep 2017 06:53:50 +0000 http://www.ausgarage.com.au/?p=12111 21056280_1539170899436934_7736386983585993501_oBernard Raffaut – Account Director at AusGarage

World-class, industry leading, state of the art, high performance…all words synonymous with a brand that AusGarage is excited to be working with.

PWR is a leading provider of cooling solutions for race categories around the world; including V8 Supercars, Formula1, NASCAR and INDYCAR. Sounds exciting hey? Well it is.

PWR manufacture high performance aluminium radiators, intercoolers, oil coolers and supply them to both professional Motorsport teams and the general public.

Before PWR decided to turn up the heat on their content marketing strategy with AusGarage, I was fortunate enough to be given a personal tour of their state-of-the-art manufacturing facility in Ormeau, Queensland. To say that I was blown away is an understatement. What I witnessed was nothing short of amazing. So much technology, research, engineering and innovation goes into the manufacturing of their product, not to mention leading quality-control measures! The facility includes a controlled atmosphere brazing furnace, a CNC machine shop, an R&D and design department and an in-house wind tunnel.

hq720I toured the facility with PWR Head of Marketing Dave Mawson and AusGarage Founder James Payne. What I will say is James was definitively in his element and right at home. 🙂

What’s encouraging about partnering with businesses such as PWR is how much it excites the AusGarage team as they set forward on a creative journey to bring engaging, educational and valuable content to a business that sees value in creating, owning and distributing video. A business that began some 30 years ago; well before Facebook, content marketing and the like had any place in the marketing stable.

Dave Mawson from PWR said:

“We have a well-recognised brand in PWR and people know we are the best at what we do, but it is one of the best kept secrets. We have a great story and product, however we needed to better engage with our potential consumer-base; communicating our range and expertise in performance cooling. Given the work that we have done with AusGarage in the past, we knew we had to continue with that partnership.

James and his team make what is a complex process easy, it is as simple as that. We don’t know what the best angle is or how to get the most from our images and digital content, but the AusGarage crew are so professional and flexible in what they do, they just make it happen. They are the best at what they do hands down, which makes my job just so much easier.”

This is not the first time we have worked with the PWR team. In 2016 and earlier this year we created a number of videos with Power Torque Performance Tuning in partnership with PWR. You can check out some of the videos on the AusGarage Vimeo channel.

This time around, we are working exclusively with PWR; creating a series of videos to help the business display various aspects of their offering.

The first two videos will be 4WD focused and feature PWR’s intercooler products. The aim of each of these videos is to show the strain placed on both engine and gearbox when towing a caravan and; the need for engine cooling and issues with stress loads when heading off-road through puddles, sand and rough terrain.

I’m really looking forward to what the team create based on the brief and I’m sure PWR are just as excited.

If you’re an automotive business seeking to take your business to the next level, you seriously can’t look past automotive content specialists AusGarage. You may think I’m bias, but, I knew AusGarage well before I started working directly with them and I rate them just as high now as I did then when it comes to creating engaging and quality automotive content. Get in touch if you’re keen to drive your business to greater success with AusGarage!

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Customers Don’t Care How Professional You Are! http://dev.ausgarage.com.au/customers-dont-care-how-professional-you-are/ http://dev.ausgarage.com.au/customers-dont-care-how-professional-you-are/#respond Thu, 03 Dec 2015 06:08:04 +0000 http://www.ausgarage.com.au/?p=1369 I must admit, the title is slightly deceiving. Customers do and always will care how professional your business is. The truth is, the idea of professionalism has changed. It used to be good enough if your business had a nice corporate image. Professional logos, matching uniforms and some nice consistent branding on your shopfront/website was all you needed. This is now just a starter as consumers are more informed and more connected then ever before. The size of your business is no longer a major consideration , they want to know that you are an expert in your field and that you are there to help them achieve their goals.

Let’s say I am looking for a new car. If my local dealership doesn’t meet my requirements I am no longer limited to dealing with them. Within minutes I can have pages of dealers across the country in which I can deal with via phone and email as well as view videos and pictures of the car. Sight unseen online sales of cars have increased dramatically in recent years and there is no signs of slowing. More broadly across the automotive industry however there is a shift back to the local business. The increase in online sales does not mean the end of customer service and branding, in fact it is more important then ever. A consumer will travel longer distances and go to more effort just to deal with a business that they have a connection with.

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Bauer Media backed whichcar.com.au with a quirky new campaign.

What does this have to do with how professional your business is?

With so much choice on offer and the ability to shop around, your business needs to stand out. Consumers are sold on personality. Your personality (for sole traders) or your team/business personality (larger companies) needs to show through in everything you do. Every day when I drive into our office I drive past a mechanic that has now stepped into second hand car sales. They spent a small fortune building an extension, updating their showroom and installing new signage. This is great for building long term trust in the business however I wouldn’t have even noticed them if it wasn’t for one clever move. They have an old sign board out the front. Every week or so it is updated with a new saying, quote, or joke. It is always done in a tasteful way and is more often than not cleverly linked back to a product or service they have for sale. This is obviously not for everyone, you need to have the inspiration to continue updating and entertaining the passing traffic. What this simple sign board does is command attention. I would pass 50 mechanics each day, however it is this one that every day I look at as I drive past. It drives me to know more about the business but more importantly instantly gives me the confidence that I am going to be greeted by happy creative people when I enter. It sounds like a lot to draw from a simple sign board out the front of a shop but this is what clever affective marketing does.

Personality is the key! You still need to have the quality branding, the uniforms and all the typical items associated with a professional business. The trick is, you can’t be afraid to stand out. Learn more about your target demographic, add the personality of you and your employees and you are on the right track. There is no point running a Bentley style commercial if you are selling $20 000 cars and vice versa.

If you want to discuss how your business can stand out and build its own personality contact us today.

 

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Open Your Eyes, Not Everyone Is Competition http://dev.ausgarage.com.au/open-your-eyes-not-everyone-is-competition/ http://dev.ausgarage.com.au/open-your-eyes-not-everyone-is-competition/#comments Thu, 29 Oct 2015 03:43:35 +0000 http://www.ausgarage.com.au/?p=1309 [holo_row][holo_column size=”col-sm-12″][holo_text margin_top=”” margin_bottom=”” unique_id=”holo_text-6289″]

Relative to our bigger neighbours, Australia is a small market. Break that down to automotive businesses in Australia and it gets significantly smaller. Despite our size and customer base the auto industry has proven time and time again that we can lead the way. We are lucky enough to enjoy a wealth of quality products and workshops that are dedicated to delivering world class services.

So why can’t we get along?

It doesn’t matter what industry you are in, you are in for a long hard slog if you try and do it alone. Working with other auto businesses is more than just having beers on a Friday arvo. (Although that is a good start!) It is about identifying strengths in another business and working towards a mutually beneficial goal. Co-Branded products are one the most effective ways to promote a product. Co-Branding builds both businesses as well as increasing your potential customer reach. Do you have a product that could be better or sell faster by using another businesses distribution network or production?

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Some great examples are the Toyota – Subaru agreement that lead to the production of the 86/BRZ. Two competitor companies that managed to Co-Brand a product with incredible success. We often see it overseas, workshops that will work with parts suppliers for the R&D and the launch of the product. The part supplier gets the product endorsement of the workshop while they in turn throw their marketing and product reach behind that particular workshop.

It can be as simple as finding a business that has a similar target audience but sells a different product.
So rather than always seeing competition, or wondering what could happen if only you had the facilities, bigger reach, or customer base. Get out there, talk to other auto businesses and see what is possible. As long as your brand values align there are plenty of opportunities to advance your business.

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So how do you meet new businesses?

Networking can be hard, you have a busy enough schedule as it is. Running a business doesn’t often leave you with a lot of spare time to get out to different events. It is however essential. The old saying “you have to be in it to win it” rings very true when it comes to building valuable business partnerships. The classic notion of having to be at the office 9-5 is now a relic of the past. In order to build your business and your network you need to both create and capitalise on every opportunity that arises.  It might be something as easy as being at a local motorsport event, an industry function or simply communicating further with your existing network. Jump at opportunity and learn more about what Australian businesses can achieve together.

Next time you have the opportunity to meet new business contacts, remember these few tips:

• Schedule a meeting – NOW!

Lining up meetings can be difficult, especially over text or email. If you meet someone with whom you’d like to see again, set your next catch up on the same day that you meet. This ensures that you stay on their radar and takes the pressure of yourself to remember to do so after the event.

• Make meetings, not expectations.

It is very rare that you have the opportunity to walk into a meeting knowing exactly what the outcome will be. Do your homework on the business  behind the person you’re meeting with and the rest will follow from there.

• Be genuine – no one likes a wanker.

The age of the slick salesman is over, it’s now all about genuine business relationships. If you’re honest about your business and what you stand for then you’re going to be in the ideal position to foster positive business relationships with those you meet.

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Automotive Media Launch – Cootha Classic http://dev.ausgarage.com.au/media-launch/ http://dev.ausgarage.com.au/media-launch/#respond Wed, 18 Mar 2015 05:42:59 +0000 http://new.ausgarage.com.au/?p=946 On Wednesday the 18th of March we had the opportunity to be involved in the logistical planning of the Cootha Classic Media launch. The Cootha Classic is an exciting event that is returning in September to Brisbane’s iconic Mt Coot-tha. With a finely tuned format set to make a big impact, the AusGarage team was excited to ensure the media launch was a great success.

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Working closely with the Cootha Classic team, BG Consulting as well as TPR Media we were able to create a fantastic media opportunity. AusGarage through our in house talent were able to 3D model initial concepts, coordinate locations and meet all requirements set by the Brisbane City Council to ensure that the event was run in a safe efficient manner. The logistics involved to display vehicles and a truss structure in a busy section of South Bank is quite a complex process and something the AusGarage team enjoyed organising.

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On the day we did experience inclement weather which allowed the team involved to show off their ability to think on their feet and ensure the best results were achieved for the client. The TPR team stepped up to the mark to ensure that once the weather had cleared, high quality content creation was the number one priority for the brands ongoing campaign.

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Thanks to the efforts of all involved this exciting event had an incredibly successful launch event with significant coverage achieved in Print, TV and radio. For more details on the Cootha Classic to be held on the 5th September in Brisbane, check out their website.

www.cootha-classic.com.au

 

 

 

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