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Social Media Advertising – AusGarage http://dev.ausgarage.com.au Automotive Marketing Strategists Mon, 01 Jun 2020 06:08:06 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 http://dev.ausgarage.com.au/wp-content/uploads/2019/12/cropped-AG-Initials-32x32.png Social Media Advertising – AusGarage http://dev.ausgarage.com.au 32 32 ‘Tis the Season to Go Digital http://dev.ausgarage.com.au/tis-the-season-to-go-digital/ Wed, 21 Nov 2018 04:33:17 +0000 http://www.ausgarage.com.au/?p=12600

The silly season is almost upon us and it’s important to make sure your brand, product or service is top of mind with consumers researching or buying online. The best way to do that is to PLAN your campaigns now.

According to Inside Australian Online Shopping: a 2018 eCommerce Industry Paper by Australia Post, “Australian retail is noisy, complex and fast-paced. Shoppers’ expectations around convenience, value and choice have driven a higher proportion to shop online, where they have access to a world of information, products and services at their fingertips.”

The age of digital isn’t coming, it’s here “right now” and if you’re not there, there’s a good chance no one knows you even exist. Harsh words I know, but, Australian businesses need to take the state of the digital world seriously and rather than ask themselves the question of “should they invest online”; ask themselves “what am I missing out on by not being online?”

An effectively planned and implemented digital campaign will render significant positive results; driving brand awareness and sales. Done correctly, it’s a great opportunity for you to really stand out from the crowd and display powerful and relevant messaging on a medium and at a time that is well-suited to your target audience.

Market research, data analysis and strategy all lie at the very heart of effective ad campaign creation. Digital marketing, or any type of marketing for that matter, can no longer be about the “louder you shout the more attention you will attract.” It is, and has been for some time, about “reaching” people rather than preaching to them about your product, brand or service.

With digital advertising, you can reach a significantly higher number of audience than most traditional marketing mediums. Furthermore, you can:

  • Target your key audience
  • Retarget them with ads following the lead campaign
  • Split test ad variations
  • Switch campaigns on and off as required
  • Change creative when required
  • Gain insights via analytics
  • Build audiences based on engagement

I’m not going to spend time on traditional vs. digital, except to say that:

Traditional Advertising is essentially where you can convey your brand message clearly and concisely.

Digital Advertising on the other hand is where you can do the same, with the added advantage of having your audience “interact” with your ads in the digital universe.

The key word (no pun intended) here is “interaction”, a word that renders so much more information than a traditional ad campaign. Gain insights into who is clicking on your ads, how long they are spending on landing pages for your ads, where they are clicking from to reach your ad (attribution), audience demographic engaging with your ads and much more.

Data gained from digital campaigns offer valuable insights into your target market and audience, allowing you to further refine your campaigns in the future and show them to prospective customers who are more likely to purchase or enquire.

Being in business is no longer just about finding a market and delivering a quality product or service. It’s also about leveraging effective marketing techniques to successfully reach your target audience and turning them into customers.

So, why is this the season to go digital?

Seasonal marketing is not a new thing. In fact, it’s a type of marketing that is executed by a lot of businesses. While these campaigns are commonplace, the way they are executed differs from business to business, especially where strategy and creative is concerned.

More and more businesses are seeing a need to be innovative with their strategy, ideas and creative in order to cut-through the ad clutter. Many engage third-party agencies to assist as a set of fresh eyes and offer alternate perspective.

One important thing to note here is that seasonal marketing should ideally be part of an overarching marketing strategy; one that fills in marketing gaps during other periods of the year.

There are a number of benefits when it comes to seasonal marketing. One major one is that such campaigns foster FOMO – Fear of Missing Out – promoting limited-time offers that engage your audience and render a sense of fear of missing out on an exclusive special. Executed well, this type of ad campaign should encourage your audience to make a purchase.

Another benefit is that your business is seen as being in touch with consumer needs and wants. Changing campaigns seasonally shows you’re a business that keeps up with the times and maintains relevancy in the marketplace.

As the years go on, more and more businesses are opting to use digital marketing as their primary advertising medium, which makes total sense, as in 2017, one in five online purchases were made from a mobile device, furthermore, payment services such as Afterpay attracted over 1.5 million customers, and online spending grew by 18.7%. By the year 2020, it’s expected that 1 in 10 items purchased will be online.^

So, where should you start?

Decide what you want to promote – is there a particular product or service that would be relevant for promotion at this time of year? Remember, relevance is key. It’s how you connect. If consumers feel you are in tune with them and their needs, they’ll more likely gravitate towards your brand.

Decide on budget – There are businesses out there who often see marketing as the final piece to the puzzle when growing a business, when in fact it should be towards the very front. If you want to increase profits, you need set aside a proper budget for marketing.

Research your audience – make sure you maximise every ad dollar by talking to the right people. Ways to research include:
– Google Analytics – Where the traffic is coming from, how long they spend and how they interact with your website.
– Facebook Insights – The best way to get quick feedback from your audience on products, price points and your brand creative
– Competitor analysis – Look for market trends, brand creative and key objectives of similar businesses or competitors.
– Analyse your current customer database. Where are they from , what did they buy, how old are they, what gender, when did they buy, did they buy again etc

Decide what ad platform to promote on – where do you prospective customers hang out? Are they on Facebook, Instagram, LinkedIn etc. Are they active online in terms of researching Google? What websites do they visit. What Facebook Pages do they like. Do they watch videos on YouTube. Where they hang out will help you uncover the best platform to reach them on.

How are you going to connect with your audience? Do you need to produce video, have photos taken, have copy written? Do you need graphic design? Creative and strategy are the two pillars that help create the assets you will need for the campaign. This is where you can decide how you can depart from the norm and truly engage with your ideal customer.

Execute – get the campaign rolling based on the campaign strategy.

Measure – monitor and analyse the data being rendered as a result of the campaign. Refine accordingly or allow to run it’s course.

With unprecedented access to social media, forums, deal sites, comparison sites and the like, consumers are becoming a great deal more aware of their options and in some cases, product and service prices, well before they buy.

They have become the more educated and discerning consumer, charged with enough information to know exactly what they want and how much they want to pay.

The more value you can provide as a brand, the better the chance of truly engaging with your potential customers.

Good luck on your journey through the digital universe.

^ Australia Post modelled statistics from parcel deliveries, consumer Overview surveys, online physical goods index (a sub-set of NORSI, from NAB and Quantium) and publicly available data.

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The Desert Is A Lonely Place, Even For A Website http://dev.ausgarage.com.au/the-desert-is-a-lonely-place-even-for-a-website/ http://dev.ausgarage.com.au/the-desert-is-a-lonely-place-even-for-a-website/#respond Fri, 10 Aug 2018 03:08:43 +0000 http://www.ausgarage.com.au/?p=12493 I thought this was a relevant article as we often find ourselves educating new clients on this exact point. Your website is your most important digital asset. For any business it really should be the heart of your digital activities. In 2018 it is no longer a best practice thing, your digital presence (including your website) needs to be a key pillar of your business.

So why am I talking about the desert in the title of this article? Good question. I was talking to our Art Director Tyler earlier this week about a new client coming on board. During the discovery process we realised that the blame for a lack of leads had been placed on the website that was admittedly due for a bit of a refresh. From our analytics audit however we realised the bigger problem, their current site was averaging 200 visitors per month. Now it would be easy to place the blame on the website and dive into creating a new one for the client.

The problem however is the internet is the desert. Despite the fact that 3.7 billion people use the internet every day it can be an isolated place for a brand new website. You are competing against every other brand, news source and cat video.  Building a new website without the supporting distribution channels is like having a beautiful office building in the middle of the desert without any roads. It doesn’t matter what facilities you have, or how great it looks, if no one can get there it isn’t going to be a successful venture.

It would be really easy to say to this client, yes you need a website. We get paid, they get a shiny new website to show their family, friends, CEO or board. The problem is, after the the launch and the excitement, nothing much is going to change. We can’t urge strongly enough that before you jump into a website build, learn from your current situation. We recommend to every client to perform a digital audit before approving any new project. Look at your current site, what traffic do you have? How do they engage with your content? Where are you losing them in the sales funnel?  By learning from your existing data you can truly know the scope of what is needed to achieve your goals. Quite often the effective use of Social Media, PPC and branded content can drive the traffic you require.

We use this chart which we call the Digital Marketing Universe (DMU). This isn’t everything you can do in the digital space but as far as we are concerned this is what you should be looking at first. We are happy to share it, there are no secrets. It is something we go through with every client in the early stages to work out where their business currently sits in the DMU. Have a look at it, use it as a checklist to see what you are currently doing and what areas hold new opportunities. I can guarantee if your business isn’t looking and assessing digital marketing, your opposition is.

If you need a hand going through your audit or simply want to chat about an upcoming project we would love to hear from you.

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The Game Has Changed – Facebook Now Showing Your Competitors’ Ads http://dev.ausgarage.com.au/the-game-has-changed-facebook-now-showing-your-competitors-ads/ http://dev.ausgarage.com.au/the-game-has-changed-facebook-now-showing-your-competitors-ads/#respond Fri, 29 Jun 2018 03:20:43 +0000 http://www.ausgarage.com.au/?p=12426 This change has been flagged for a while but may have caught quite a few by surprise with the quick announcement and rollout. Effectively Facebook have made sweeping changes that allow you to see any ads that a business page is currently running. The true intention is to increase transparency and avoid major issues such as what happened with the 2016 US Election. If you are keen to find out more, check out the Facebook official release .

We believe that when you visit a Page or see an ad on Facebook it should be clear who it’s coming from. We also think it’s important for people to be able to see the other ads a Page is running, even if they’re not directed at you. That’s why today we’re announcing important changes to the way we manage ads and Pages on Facebook as well as Instagram. These are designed to increase transparency and accountability, as well as prevent election interference. – Facebook

This however has much bigger implications. For any savvy digital marketer this now means you can view, analyse and compare ads from any of your competitors, industry leaders or just a quicker way to review your own ads across pages. We at AusGarage knew this was coming but had picked that like a lot of functionality it may have only been rolled out in the US initially.

What does this mean for your business?

  • These changes give you one of the best opportunities you have had to do effective market research. Being able to see current ads will show you market trends, current sales priorities etc
  • All of your ads will be completely visible. This shouldn’t worry you though, if you are attacking social ads correctly they should be changing constantly and be personalised to your brand tone.
  • Consumers will have greater control on what they see in their news feed. This isn’t TV or Print. You can’t pay just to hammer your message at consumers. Now, more than ever there is a pressure on nailing engaging content and genuinely interacting with your audience.
  • Retargeting with follow up discounts will be more obvious to the more tech savvy consumers.

What you can’t do

  • You cannot currently see engagement on the ads
  • You also cannot access budgets or precise targeting of these ads.

How do I see this?

Simply go to any Facebook Business Page. Hit the new menu item which is called “Info and Ads” and start scrolling.

This page will also show you extra details such as page creation date, whether it has changed names etc.

 

Struggling with how to make sense of these updates?

Get in touch and we can walk you through it and how it may affect your business.

 

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